Telecare Safety and Emergency Response
To complement our Cleeve Link care in the home service we now offer a comprehensive Telecare service. Available to anyone whether they are a Cleeve Link client or not, the service combines typical equipment such as telecare pendants with preventative care measures such as Welfare Check Calls. Prices start at just 0.75p a day.
Our aim is to help keep the elderly population in our counties as safe in their homes as possible. Here is a summary of Cleeve Link’s ‘Emergency’ Services:
■ We will respond 24 hours per day, 7 days per week
■ Dedicated 24 hour telephone numbers when clients need help
■ A trained, CRB checked care-worker is sent to assist immediately (2 carers at night for a minimum of call duration of 2 hours)
■ Works with or without Telecare equipment
■ We will respond to all emergencies irrespective of whether it is from an existing Cleeve Link client or not
■ With our fleet of wheelchair access vehicles we can help with hospital returns during the day and night
■ Off road fleet ensures access during bad weather and flooding
■ Our maintenance team can assist with emergency household repairs
Brain Injury Unit in Cheltenham
Based at Cleeve Hill Nursing Home, Cheltenham, the Brain Injury Unit provides a comprehensive service for adults suffering from acquired brain injury or neurological disorders with an emphasis on rehabilitation where appropriate.
With a multi-discipline team including registered nurses, medical practitioners, physiotherapists and occupational therapists, the care is completely focused and adapted to the client’s needs. The social, psychological and leisure needs of our clients also form a large part of our programmes.
On Stand-by with Gloucestershire NHS
You might have seen the Cleeve Hill Healthcare Rescue Ambulance around the county. We’re pleased to announce that it is now in service and has been on stand-by with Gloucestershire NHS as part of our routine stand-by arrangements, and out to Cirencester Hospital to fetch night staff during February’s snow.
We’re in talks with Great Western Ambulance Service and Gloucestershire Police has expressed an interest, particularly for rescues on Cleeve Common. No doubt this decommissioned fire engine will come into its own during bad weather and floods.
For more information please contact
Rob Flexer on 01242 662075 or email
rob.flexer@cleevehillnursinghome.co.uk
Forest of Dean
Cleeve Link Forest of Dean team goes from strength to strength as locals learn more about the services available.
Cleeve Hill Healthcare Wins EU Praise

Students from Nowy Sacz, Poland, who are involved with the Leonardo da Vinci initiative at Cleeve Hill Nursing Home
Gloucestershire & South West elderly healthcare provider, Cleeve Hill Healthcare that owns Cleeve Link, has been selected by the European Union as the best project for mobility of workers and cooperation across borders, receiving first prize. The project, funded by the EU was initially to provide a 4 week training period for 6 students from the Nowy Sacz Medical School in the foothills of the Carpathian mountains in Southern Poland. The project was so well received by the students, carers, residents and clients that Director, Rob Flexer, decided to completely commit to the project and in the end put an impressive 72 students through the course.
Named ‘Project Leonardo Da Vinci’, the students were based at Cleeve Hill Nursing Home in Bishops Cleeve, Cheltenham where they attended the in-house training school; experiencing the standards that Cleeve Hill Healthcare demands. In the EU report mention is made about how the students learnt very high standards of care, learnt how to operate specialist equipment and gained a recognised UK professional qualification. It goes on to mention how the project has made a positive impact on the local community and school in Poland and how the methods are not being implemented in Nowy Sacz’s nursing homes.
Rob Flexer, comments, “The students that came to us displayed an impressive amount of nursing and elderly care knowledge and a work ethic to be admired. For many years we have struggled to fill the increasing demand for care staff from within the local community and the wider UK workforce. The project brought further education and opportunity to a Polish town but is also offers us a willing and committed workforce that is qualified above and beyond the UK government requirements.”
This translated into some of the students joining Cleeve Link on permanent contracts and some of Cleeve Link’s staff going to Novy Sacz for training at the care school and in their local care homes.
Mr Flexer continued, “I am very aware of the topical discussions about EU workers in the UK but we need to source professionally qualified and trained care staff to meet the needs of our aging population. A reappraisal of the care industry, better more involved care courses for our students and improved rates of pay will all go a long way towards attracting UK school leavers into the profession.”